For easy shopping we have collected som om the most frequently asked questions right here.
Don't you find the information you need? Contact us at [email protected] - We are here to help.
Our custom prints are high quality 10-colour prints produced specifically to your order with our local Copenhagen partner. The production time is expected to be approximately 5-7 working days and all custom production art prints are non-refundable.
If any damage to your parcel/package when receiving it, this MUST be noted on the delivery note (where you sign for your package). Please document all damages, including the outside packaging and include them in an email to us. Without images of both the product and packaging, we will not be able to issue a refund or replace your product.
Please note: Our shipping partners will attempt several deliveries, but if your order is returned to us through no fault of our own, you will be responsible for the extra delivery charge to cover the second delivery attempt, before we can send your order back out to you.
If you refuse to accept the delivery, the package will be returned to us. If you wish a refund, you will still need to notify us. In this case, shipping costs or other fees will not be returned.